Leads Are Not Answering Your Phone Calls? “3 Things” I recommended My Client To Do That Increase Her Sales
Leads not answering the phone?
They signed up with an intent to take on the service, but for some reason life got in the away again and they are not committed?
1. Call the Lead & Leave a Voice Message.
2. Wait 5 minutes
3. Call the Lead after the 5 mins
What I have concluded is 9/10 the lead will pick up the phone. (depending on what time of day it is)
But the reason is this...
"I don't know who this number is..." "I am too busy."
Try that strategy right now and see if it makes a difference!
One of my clients in the UK was getting tons and tons of leads. However it is a little hard to close them as sales...
The #1 reason was because it was quite difficult getting ahold of them on the phone call. She would call and call and they would not pick up the phone.
Most of the time your users are not answering their phone is because they may see an unknown number and would likely be comfortable listening to the message.
So here is what my client did that helped solve that problem!
Focusing more on text messaging and also getting ahold of them by calling them the exact moment after they signed up helped increase her conversions on the back end.
This is a game changer. This helps me wonder are these people really reading our emails?
And if so how long?
After we made these changes the client was able to close her leads at 40% within the 2 days of the change.
What are your thoughts? Are you having the same struggles with getting ahold of your leads from Facebook?